An air conditioner rarely fails at a convenient time. When the system stops cooling during an Indiana heat wave, the house can become uncomfortable quickly, especially for young children, older adults and pets. Edwards Royal Comfort provides emergency AC repair and emergency HVAC service for homeowners in Greencastle, Crawfordsville, Danville and surrounding communities, with availability listed 24 hours a day, seven days a week.

Book an Appointment Call 765-323-4433
When to Call for Emergency AC Repair
Some cooling problems can wait for a regular appointment. Others need prompt attention. Call for emergency HVAC service when you notice:
- No cool air at all on a hot day
- A burning smell or smoke from the indoor or outdoor unit
- Loud grinding, banging or screeching noises
- Water pooling around the indoor unit or leaking through a ceiling
- Ice on the refrigerant lines or outdoor coil
- A breaker that trips again after you reset it
If you smell burning or see smoke, turn the system off at the thermostat and the breaker, and keep everyone away from the equipment until a technician arrives.
Quick Checks Before You Call
A few simple checks can sometimes restore cooling or give the technician useful information:
- Confirm the thermostat is set to cool and below the room temperature.
- Check for a tripped breaker for the indoor and outdoor units.
- Look at the air filter. A badly clogged filter can restrict airflow.
- Make sure the outdoor unit is not blocked by debris or plants.
Do not open electrical panels on the equipment or try to add refrigerant yourself. Those tasks belong to a trained technician.
What Happens During an Emergency HVAC Visit
The technician will ask what you noticed, when it started and whether the system made unusual sounds before it stopped. After inspecting the equipment, they will explain what caused the failure and what it will take to restore cooling. If a part is not on hand, ask about the next steps and how to keep the home as comfortable as possible in the meantime.
Staying Safe Until Cooling Is Restored
Close blinds on sunny windows, use fans to move air and keep doors to unused rooms closed. Drink water and check on family members who are sensitive to heat. If the home becomes dangerously hot, consider staying with a friend or at a cooled public space until the repair is complete.
Repair or Replace After an Emergency?
An emergency breakdown can raise a bigger question about the age and condition of your system. If the unit is older, has needed frequent repairs or uses an outdated refrigerant, the technician can talk with you about repair and replacement options. You can learn more on our AC repair and AC installation pages.
Help Prevent the Next Breakdown
Many emergency calls start with a small problem that grows over time. Routine maintenance gives a technician the chance to spot worn parts, dirty coils and drainage problems before peak season. Schedule an AC tune-up each spring to help your system get ready for summer. When cold weather arrives, our team also handles emergency furnace repair.
Frequently Asked Questions
Do you offer emergency AC repair outside normal business hours?
Edwards Royal Comfort lists availability 24 hours a day, seven days a week. Call 765-323-4433 to check current service availability.
What counts as an HVAC emergency?
A total loss of cooling in hot weather, burning smells, smoke, water leaking into the home and repeated breaker trips are all reasons to call right away.
Should I keep running my AC if it is making strange noises?
No. Turn the system off and call for service. Running damaged equipment can make the problem worse.
Can I add refrigerant to my AC myself?
No. Refrigerant work requires a trained technician. Low refrigerant also usually points to a leak that needs to be found and repaired.